Discover Why CRM Doesn't Work: How to Win By Letting Customers Manage the Relationship by Frederick Newell.
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After spending years working in the corporate world, Frederick Newell finally decided to pursue a lifelong passion for writing. They currently reside in a quiet suburb where they spend most of their time outlining new stories, reading extensively, and occasionally attempting to bake.
An average read for me. It had some good moments, but the overall plot felt a bit disjointed in the second half. It's fine if you have nothing else to read.
Kimberly NelsonFebruary 29, 2024
Glad someone recommended this to me. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Worth the time and money.
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Kimberly NelsonMarch 06, 2025
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Will be looking for more from this author.
Eric RobinsonMarch 22, 2025
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
Barbara MillerNovember 05, 2024
Such a great read. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Worth the time and money.
Dorothy ThompsonAugust 26, 2025
Took me a few chapters to get into it, but it was worth it. The middle dragged a tiny bit, but the ending totally made up for it. Enjoyable weekend read.
Edward PhillipsJuly 28, 2025
Such a great read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Donald WalkerMarch 22, 2024
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. A solid 5/5 for me.
Stephanie GarciaNovember 11, 2025
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Will be looking for more from this author.
Nancy GarciaMarch 31, 2025
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Would probably read it again at some point.
Sarah BrownAugust 18, 2024
I liked it for the most part. The middle dragged a tiny bit, but the ending totally made up for it. Enjoyable weekend read.
Donna MillerDecember 06, 2025
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Will be looking for more from this author.
Paul HillOctober 15, 2025
Really enjoyed this one. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Definitely recommend it if you like this genre.
Daniel HallMarch 22, 2024
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. A solid 5/5 for me.
Jessica CampbellMay 23, 2025
I have mixed feelings about this one. It felt a bit repetitive in the middle. Could have been shorter. Might work better for someone else, just wasn't completely for me.
William DavisMarch 05, 2025
I was pleasantly surprised. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
Eric WilsonDecember 18, 2025
It was okay. The writing was fine, but I didn't feel very connected to the characters. They felt a bit flat. It's fine if you have nothing else to read.
Matthew RobertsJuly 30, 2025
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Glad I picked this up.
Eric DiazOctober 15, 2025
An average read for me. Some parts were interesting, while others were a bit of a slog to get through. A generous 3 stars.
James PerezNovember 20, 2024
Honestly one of the better books I've read lately. The writing style is very engaging. It’s easy to follow but still has a lot of depth. A solid 5/5 for me.
John AndersonJuly 12, 2024
Such a great read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Worth the time and money.
Eric DiazJuly 09, 2025
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Will be looking for more from this author.
Anthony NguyenFebruary 07, 2025
A solid read. The middle dragged a tiny bit, but the ending totally made up for it. I'd probably recommend it to a friend.
Kimberly NelsonMay 16, 2025
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. A solid 5/5 for me.
Kimberly WalkerApril 05, 2025
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Would probably read it again at some point.
Gary MooreJune 19, 2024
It was just alright. The pacing was a bit slow and I found myself skimming a few pages. It wasn't terrible, just okay. A generous 3 stars.
Karen FloresJanuary 02, 2025
Took me a few chapters to get into it, but it was worth it. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. I'd probably recommend it to a friend.
Mark EdwardsDecember 26, 2025
Good, but not quite perfect. Interesting premise and executed fairly well. Just a few slow chapters here and there. I'd probably recommend it to a friend.
David FloresMarch 28, 2024
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Will be looking for more from this author.
Steven YoungDecember 19, 2025
I liked it for the most part. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. A solid 4 stars from me.
Sarah JacksonJuly 03, 2024
Good, but not quite perfect. I liked the main character, though some of the side plots were just okay. Still a good book.
Elizabeth NelsonOctober 01, 2025
I liked it for the most part. The middle dragged a tiny bit, but the ending totally made up for it. Still a good book.
Paul DiazFebruary 17, 2025
Pretty good overall. Interesting premise and executed fairly well. Just a few slow chapters here and there. A solid 4 stars from me.
Eric GreenSeptember 05, 2024
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Joshua EdwardsMay 30, 2024
Good, but not quite perfect. It held my attention, even if a few things were a little predictable. I'd probably recommend it to a friend.
William DavisMay 16, 2024
Such a great read. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Would probably read it again at some point.
Barbara GomezOctober 31, 2024
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Would probably read it again at some point.
Richard AndersonSeptember 26, 2025
Finished it in a couple of days. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Would probably read it again at some point.
Anthony CarterMay 19, 2024
Glad someone recommended this to me. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Will be looking for more from this author.
Stephanie LewisJanuary 18, 2024
Finished it in a couple of days. I loved how the story unfolded. It kept me guessing without being too confusing. Definitely recommend it if you like this genre.
Nancy LopezJuly 06, 2025
It was just alright. Some parts were interesting, while others were a bit of a slog to get through. It's fine if you have nothing else to read.
Kenneth LopezApril 13, 2025
I was pleasantly surprised. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Would probably read it again at some point.
Matthew HillFebruary 18, 2024
A very satisfying read. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
Amanda ScottJanuary 25, 2025
An average read for me. Some parts were interesting, while others were a bit of a slog to get through. It's fine if you have nothing else to read.
David JohnsonNovember 26, 2025
Really enjoyed this one. I loved how the story unfolded. It kept me guessing without being too confusing. Definitely recommend it if you like this genre.
Cynthia LewisJuly 20, 2024
Pretty good overall. It held my attention, even if a few things were a little predictable. Enjoyable weekend read.
Christopher WalkerAugust 03, 2024
I was pleasantly surprised. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
David HallFebruary 07, 2025
I liked it for the most part. I liked the main character, though some of the side plots were just okay. Enjoyable weekend read.
Nicholas KingMay 03, 2024
Glad someone recommended this to me. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Would probably read it again at some point.
Anthony ReyesJanuary 22, 2024
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Rebecca WrightNovember 19, 2025
I liked it for the most part. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. I'd probably recommend it to a friend.
Jessica WilliamsJuly 26, 2025
Pretty good overall. Interesting premise and executed fairly well. Just a few slow chapters here and there. Not bad at all.
Carol RiveraMay 22, 2024
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. Will be looking for more from this author.
Sarah BrownJune 26, 2024
A very satisfying read. I got really invested in the main character's journey. Everything just clicked for me. A solid 5/5 for me.
William HarrisAugust 27, 2024
Took me a few chapters to get into it, but it was worth it. It held my attention, even if a few things were a little predictable. Not bad at all.
Paul RamirezNovember 10, 2024
I have mixed feelings about this one. The writing was fine, but I didn't feel very connected to the characters. They felt a bit flat. A generous 3 stars.
Nicholas MartinezApril 06, 2025
I liked it for the most part. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. I'd probably recommend it to a friend.
Jessica LopezApril 19, 2025
I have mixed feelings about this one. It felt a bit repetitive in the middle. Could have been shorter. Just right down the middle.
Kevin NelsonJanuary 05, 2024
I was pleasantly surprised. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Gary DiazApril 07, 2025
It was just alright. It felt a bit repetitive in the middle. Could have been shorter. A generous 3 stars.
Deborah LeeMarch 25, 2024
Such a great read. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Will be looking for more from this author.
Elizabeth NelsonOctober 05, 2024
Not bad, but not my favorite. It felt a bit repetitive in the middle. Could have been shorter. Might work better for someone else, just wasn't completely for me.
Emily NelsonFebruary 26, 2025
A solid read. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Enjoyable weekend read.
Eric DiazMay 01, 2025
Good, but not quite perfect. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Not bad at all.
Joshua YoungMarch 08, 2024
Pretty good overall. Interesting premise and executed fairly well. Just a few slow chapters here and there. Still a good book.
Donna YoungJune 06, 2025
Good, but not quite perfect. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. I'd probably recommend it to a friend.
Nancy BrownJanuary 19, 2024
I was pleasantly surprised. I got really invested in the main character's journey. Everything just clicked for me. Will be looking for more from this author.
Lisa SanchezJune 23, 2024
A solid read. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. A solid 4 stars from me.
Rebecca ParkerJune 14, 2025
I was pleasantly surprised. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Would probably read it again at some point.
Cynthia LewisFebruary 13, 2025
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Glad I picked this up.
Michael LeeOctober 01, 2025
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Worth the time and money.
Gary KingApril 24, 2024
It was okay. The writing was fine, but I didn't feel very connected to the characters. They felt a bit flat. A generous 3 stars.
Amanda ThompsonDecember 05, 2025
A solid read. I liked the main character, though some of the side plots were just okay. A solid 4 stars from me.
Steven AllenAugust 23, 2024
I liked it for the most part. The middle dragged a tiny bit, but the ending totally made up for it. A solid 4 stars from me.
Sarah TurnerSeptember 16, 2024
It was okay. It had some good moments, but the overall plot felt a bit disjointed in the second half. Probably won't read it again, but it was an okay way to pass the time.
Stephanie ReyesSeptember 16, 2024
I was pleasantly surprised. I loved how the story unfolded. It kept me guessing without being too confusing. Would probably read it again at some point.
Jacob MartinezAugust 04, 2025
Really enjoyed this one. I got really invested in the main character's journey. Everything just clicked for me. Definitely recommend it if you like this genre.
Michelle RamirezAugust 18, 2025
Really enjoyed this one. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Sandra CarterJune 05, 2024
Such a great read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Glad I picked this up.
Nancy CampbellJune 04, 2024
Glad someone recommended this to me. I got really invested in the main character's journey. Everything just clicked for me. Definitely recommend it if you like this genre.
Deborah DiazFebruary 12, 2024
A solid read. I liked the main character, though some of the side plots were just okay. I'd probably recommend it to a friend.
Matthew EvansMarch 02, 2024
Really enjoyed this one. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Glad I picked this up.
Nancy CampbellAugust 19, 2025
I was pleasantly surprised. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Worth the time and money.
Amanda SmithDecember 13, 2025
Glad someone recommended this to me. I loved how the story unfolded. It kept me guessing without being too confusing. Worth the time and money.
Barbara GonzalezJuly 29, 2025
Glad someone recommended this to me. I got really invested in the main character's journey. Everything just clicked for me. Would probably read it again at some point.
Jennifer DiazMay 27, 2024
Pretty good overall. I liked the main character, though some of the side plots were just okay. A solid 4 stars from me.
Kimberly GonzalezFebruary 06, 2025
Really enjoyed this one. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Glad I picked this up.
Jennifer RamirezNovember 15, 2025
Finished it in a couple of days. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
Linda HernandezDecember 14, 2025
Took me a few chapters to get into it, but it was worth it. Interesting premise and executed fairly well. Just a few slow chapters here and there. Enjoyable weekend read.
Laura TurnerApril 10, 2025
Took me a few chapters to get into it, but it was worth it. It held my attention, even if a few things were a little predictable. Still a good book.
Gary LeeJanuary 07, 2025
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. A solid 5/5 for me.
Matthew RobertsNovember 09, 2025
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
Ryan TorresApril 05, 2024
I was pleasantly surprised. I got really invested in the main character's journey. Everything just clicked for me. Glad I picked this up.
Patricia TurnerMarch 17, 2024
Took me a few chapters to get into it, but it was worth it. I liked the main character, though some of the side plots were just okay. Enjoyable weekend read.
Daniel ThomasNovember 21, 2025
Good, but not quite perfect. It held my attention, even if a few things were a little predictable. I'd probably recommend it to a friend.
Stephanie LewisJanuary 05, 2024
Pretty good overall. I liked the main character, though some of the side plots were just okay. A solid 4 stars from me.
David SmithDecember 10, 2024
Really enjoyed this one. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Will be looking for more from this author.
Jennifer GreenJuly 05, 2025
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Will be looking for more from this author.
John AndersonMay 08, 2025
Good, but not quite perfect. The middle dragged a tiny bit, but the ending totally made up for it. A solid 4 stars from me.
Sharon HillApril 24, 2024
Finished it in a couple of days. I loved how the story unfolded. It kept me guessing without being too confusing. Definitely recommend it if you like this genre.
Nicholas MartinezSeptember 12, 2025
Took me a few chapters to get into it, but it was worth it. Interesting premise and executed fairly well. Just a few slow chapters here and there. Not bad at all.
Kevin HillAugust 16, 2024
Honestly one of the better books I've read lately. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Definitely recommend it if you like this genre.
Christopher NguyenJanuary 18, 2024
I was pleasantly surprised. I got really invested in the main character's journey. Everything just clicked for me. Worth the time and money.
Sandra AllenJune 11, 2025
Took me a few chapters to get into it, but it was worth it. I liked the main character, though some of the side plots were just okay. Still a good book.
Sharon LewisApril 10, 2024
An average read for me. It felt a bit repetitive in the middle. Could have been shorter. A generous 3 stars.
Rebecca ParkerOctober 31, 2024
I liked it for the most part. It held my attention, even if a few things were a little predictable. Still a good book.
Jacob CarterJune 01, 2025
Glad someone recommended this to me. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Definitely recommend it if you like this genre.
Jessica WilliamsOctober 12, 2025
An average read for me. It felt a bit repetitive in the middle. Could have been shorter. It's fine if you have nothing else to read.
Susan ScottJune 09, 2024
Such a great read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Richard ClarkJuly 05, 2024
Honestly one of the better books I've read lately. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. A solid 5/5 for me.
William ThomasJanuary 26, 2025
Glad someone recommended this to me. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Worth the time and money.
Michelle PhillipsJanuary 13, 2024
Good, but not quite perfect. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Enjoyable weekend read.
Matthew MartinezFebruary 21, 2025
Finished it in a couple of days. I got really invested in the main character's journey. Everything just clicked for me. A solid 5/5 for me.
Paul PhillipsOctober 17, 2024
Good, but not quite perfect. It held my attention, even if a few things were a little predictable. Enjoyable weekend read.
Anthony CarterMarch 23, 2024
Good, but not quite perfect. It held my attention, even if a few things were a little predictable. Not bad at all.
Paul HillMay 15, 2024
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. Definitely recommend it if you like this genre.
Stephanie MartinSeptember 27, 2025
Really enjoyed this one. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Will be looking for more from this author.
Elizabeth WhiteDecember 01, 2025
Really enjoyed this one. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Worth the time and money.
David CollinsAugust 17, 2025
A very satisfying read. I loved how the story unfolded. It kept me guessing without being too confusing. Would probably read it again at some point.
Matthew NguyenMarch 30, 2024
Pretty good overall. The middle dragged a tiny bit, but the ending totally made up for it. I'd probably recommend it to a friend.
Amanda NguyenMarch 10, 2025
I liked it for the most part. It held my attention, even if a few things were a little predictable. Enjoyable weekend read.
Michael WhiteNovember 27, 2024
Glad someone recommended this to me. I loved how the story unfolded. It kept me guessing without being too confusing. Glad I picked this up.
Nancy KingOctober 21, 2025
Finished it in a couple of days. I loved how the story unfolded. It kept me guessing without being too confusing. Would probably read it again at some point.
Michael GarciaJune 05, 2024
An average read for me. It had some good moments, but the overall plot felt a bit disjointed in the second half. Just right down the middle.
Anthony ReyesMarch 03, 2025
Not bad, but not my favorite. It felt a bit repetitive in the middle. Could have been shorter. Just right down the middle.
Paul TurnerMarch 26, 2024
I was pleasantly surprised. The writing style is very engaging. It’s easy to follow but still has a lot of depth. A solid 5/5 for me.
Edward LeeJanuary 22, 2025
It was okay. Some parts were interesting, while others were a bit of a slog to get through. It's fine if you have nothing else to read.
Cynthia RodriguezApril 19, 2024
Really enjoyed this one. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Definitely recommend it if you like this genre.
Steven YoungJanuary 10, 2025
Good, but not quite perfect. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. I'd probably recommend it to a friend.
Mark MooreApril 04, 2024
Good, but not quite perfect. I liked the main character, though some of the side plots were just okay. Enjoyable weekend read.
Christopher DavisJanuary 25, 2025
Took me a few chapters to get into it, but it was worth it. It held my attention, even if a few things were a little predictable. Enjoyable weekend read.
Robert SanchezAugust 27, 2025
Honestly one of the better books I've read lately. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Definitely recommend it if you like this genre.
Sandra BakerOctober 13, 2024
Honestly one of the better books I've read lately. The author did a great job wrapping everything up at the end. No weird plot holes left behind. A solid 5/5 for me.
Gary MooreJune 13, 2024
A very satisfying read. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Glad I picked this up.
Amanda BrownMarch 31, 2024
A very satisfying read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Would probably read it again at some point.
Brian LopezAugust 01, 2024
Finished it in a couple of days. The pacing was spot on and the characters felt real. I didn't find myself getting bored at any point. Will be looking for more from this author.
Sandra CarterDecember 16, 2025
Glad someone recommended this to me. The writing style is very engaging. It’s easy to follow but still has a lot of depth. Would probably read it again at some point.
Nancy RobertsJune 04, 2024
Honestly one of the better books I've read lately. I loved how the story unfolded. It kept me guessing without being too confusing. Glad I picked this up.
Mark YoungNovember 27, 2025
Honestly one of the better books I've read lately. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Glad I picked this up.
Matthew MartinezAugust 31, 2025
An average read for me. The writing was fine, but I didn't feel very connected to the characters. They felt a bit flat. Probably won't read it again, but it was an okay way to pass the time.
Rebecca RobinsonApril 12, 2025
Good, but not quite perfect. Interesting premise and executed fairly well. Just a few slow chapters here and there. A solid 4 stars from me.
Christopher DavisAugust 08, 2024
Honestly one of the better books I've read lately. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Will be looking for more from this author.
Brian RiveraJuly 02, 2025
Pretty good overall. It held my attention, even if a few things were a little predictable. Not bad at all.
Andrew ReyesNovember 14, 2025
Pretty good overall. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Still a good book.
Daniel NelsonNovember 08, 2025
A solid read. Writing is good, just wish there was a bit more depth in certain parts. Still kept my attention though. Not bad at all.
Mary SmithSeptember 05, 2025
Such a great read. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Definitely recommend it if you like this genre.
Michael GarciaFebruary 26, 2025
Glad someone recommended this to me. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. A solid 5/5 for me.
Michelle RobinsonJune 05, 2024
Honestly one of the better books I've read lately. I got really invested in the main character's journey. Everything just clicked for me. A solid 5/5 for me.
Steven RiveraDecember 19, 2024
Finished it in a couple of days. The author did a great job wrapping everything up at the end. No weird plot holes left behind. Worth the time and money.
Rebecca ParkerApril 22, 2025
Finished it in a couple of days. It has a good balance of dialogue and description. Everything felt like it moved at the right speed. Glad I picked this up.
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